Question 1

What kind of STD tests does the company offer?

Accepted Answer

The company offers at-home STD tests for common STIs including Chlamydia, Trichomoniasis, Gonorrhea, and HIV. They also offer additional tests for Syphilis, Hepatitis B & C, and Mycoplasma Genitalium.

Question 2

How does the testing process work?

Accepted Answer

The company provides discreet shipping of the test kit to your home. The kit includes everything you need to collect your sample and send it to their CLIA-certified lab. You'll receive your lab-tested results along with a care plan from their non-judgmental, expert clinicians.

Question 3

Do I need insurance to use the company's services?

Accepted Answer

No, the company's services do not require any insurance. They offer their tests and care plan without the need for insurance coverage.

Question 4

Is the company's shipping discreet?

Accepted Answer

Yes, the company ships their test kits discreetly, with no identifying information on the packaging.

Question 5

What is the company's approach to customer care?

Accepted Answer

The company prides itself on providing a non-judgmental, expert-led experience. Their clinicians are dedicated to supporting their customers' sexual health in a caring and professional manner.

TBD Health

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Frequently Asked Questions about TBD Health

What kind of STD tests does the company offer?

How does the testing process work?

Do I need insurance to use the company's services?

Is the company's shipping discreet?

What is the company's approach to customer care?

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