Question 1

What services does the company offer?

Accepted Answer

The company offers a wide range of roofing and restoration services, including repairs and replacement for roofs, gutters, siding, fencing, windows, carpets, drywall, sewers, baseboards, and paint.

Question 2

What makes the company's contractors unique?

Accepted Answer

The company's owner is a licensed general contractor with extensive experience in the property claims department of major insurance carriers. This gives him a deep understanding of insurance policies and how coverage applies, allowing him to assist customers in navigating the insurance process.

Question 3

How does the company work with insurance companies?

Accepted Answer

The company has established connections with many insurance companies and can serve as a trustworthy professional to help customers with the restoration process, whether their claim is accepted or rejected.

Question 4

What should customers do if their insurance claim is rejected?

Accepted Answer

If a customer's insurance claim is rejected, the company advises that filing a claim may not always be the best idea, as it could potentially lead to the customer being dropped from their insurance.

Question 5

What is the company's approach to customer service?

Accepted Answer

The company aims to work closely with homeowners and insurance companies to help make the restoration process as stress-free as possible. They want customers to feel understood and relieved after working with them.

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Roofing & Restoration by Romney

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Frequently Asked Questions about Roofing & Restoration by Romney

What services does the company offer?

What makes the company's contractors unique?

How does the company work with insurance companies?

What should customers do if their insurance claim is rejected?

What is the company's approach to customer service?

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