Question 1

How can I get IT support at Syracuse University?

Accepted Answer

You can create a help ticket to request IT support or visit the ITS Service Center for assistance. ITS also offers various resources and information on their website, including system alerts, password management, and more.

Question 2

What is the ITS mission?

Accepted Answer

The mission of ITS is to support the university's interlocked missions of teaching, research, scholarship, creativity, and service by providing information technology resources and expertise.

Question 3

What IT-related groups or departments exist within ITS at Syracuse University?

Accepted Answer

ITS has several departments, including the Office of the CDO, Academic Applications and Service Centers, Administrative Computing Services, Core Infrastructure Services, Digital Accessibility Services, Enterprise Application Systems, Enterprise Technology Group, Information Security, Learning Environments and Media Production, Networking Services, Network Wiring Services, and Telecommunications.

Question 4

What IT-related events or learning opportunities are available through ITS?

Accepted Answer

ITS offers the Research Computing Series, which provides opportunities to learn about the resources available on campus, including the Open Source Project Office and the ITS Research Computing team.

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ITS Service Center

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How can I get IT support at Syracuse University?

What is the ITS mission?

What IT-related groups or departments exist within ITS at Syracuse University?

What IT-related events or learning opportunities are available through ITS?

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