Question 1

What is the company's mission?

Accepted Answer

The company's mission is to provide honest, exceptional service at a reasonable price. They practice the "Howard Standard," which is built on trust, accountability, and a commitment to professionalism and integrity.

Question 2

What area does the company service?

Accepted Answer

The company services all of central Maryland and Virginia.

Question 3

What is the company's pricing approach?

Accepted Answer

The company believes in flat-rate pricing, so there are no surprises. They do not engage in the practice of luring customers in with a low initial service call price and then adding additional charges.

Question 4

What types of repairs are not covered under the service fee?

Accepted Answer

The service fee does not cover the replacement of major components such as circuit boards, motors, modules, thermostats, or gas valves. These major replacements and repairs are offered at a reasonable price.

Howard HVAC LLC

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About Howard HVAC LLC

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Frequently Asked Questions about Howard HVAC LLC

What is the company's mission?

What area does the company service?

What is the company's pricing approach?

What types of repairs are not covered under the service fee?

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