Question 1

What is a virtual phone system?

Accepted Answer

A virtual phone system is a cloud-based phone service that allows businesses to manage their phone system and communications entirely through the internet, without the need for traditional on-premise hardware.

Question 2

What are the benefits of a virtual telephone system?

Accepted Answer

The benefits of a virtual telephone system include cost savings, scalability, mobility, and advanced features like call forwarding, voicemail, and auto-attendant. Virtual phone systems also eliminate the need for expensive on-site equipment and maintenance.

Question 3

Can I use my current equipment with services from Hosted-Voice?

Accepted Answer

Yes, Hosted-Voice allows you to use your existing phones and equipment with their virtual phone services, provided the equipment is compatible. This helps you maximize your investment and avoid the need to purchase new hardware.

Question 4

How do I receive phone calls through a virtual telephone system if the internet is down?

Accepted Answer

In the event of an internet outage, Hosted-Voice offers failover options to ensure your business can still receive calls. This may include forwarding calls to a mobile device or a traditional landline, ensuring you never miss important calls.

Hosted Voice

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Frequently Asked Questions about Hosted Voice

What is a virtual phone system?

What are the benefits of a virtual telephone system?

Can I use my current equipment with services from Hosted-Voice?

How do I receive phone calls through a virtual telephone system if the internet is down?

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