Question 1

What are the company's core IT services?

Accepted Answer

The company's IT services focus on innovative technology solutions that maximize productivity, improve responsiveness, and deliver outstanding value to customers. Their expertise extends to modern desktop and desktop virtualization, systems engineering, networking, document management, communication services, and project management.

Question 2

What is the Helix™ service?

Accepted Answer

Helient's Helix™ service is a comprehensive desktop management solution that ensures a fully tested desktop image can be delivered to customers regularly, keeping pace with the Windows lifecycle, application refreshes, and patches.

Question 3

How does the company support cloud adoption?

Accepted Answer

As a certified Microsoft Solutions Partner and CSP reseller, Helient is well-equipped to help customers understand the Microsoft cloud and how it is licensed. They work closely with customers to ensure the right licensing is procured at the right price and with the appropriate commitment terms.

Question 4

How does the company approach customer projects?

Accepted Answer

Helient manages all aspects of customer projects, from assessment through planning and deployment to migration and knowledge transfer. With a highly certified team, the company ensures the right experts are involved at the right time, leveraging their collective experience to help customers like you.

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