Question 1

What is the company's focus?

Accepted Answer

The company focuses on providing integrated logistics solutions along the entire supply chain, from farm to consumer, ocean to air, and even from heart to heart.

Question 2

What changes are happening with the brand?

Accepted Answer

The company is transitioning to a single, unified brand under Maersk. The Hamburg Süd brand will be phased out, and the company will start servicing customers as Maersk in the coming months.

Question 3

What services does the company offer?

Accepted Answer

In addition to land, sea, and air transport, the company offers a wide range of additional solutions to protect customers from unforeseen costs, expenses, or delays. They aim to simplify complex supply chains and ensure seamless integration from the factory or farm to the store.

Question 4

How can customers track their containers?

Accepted Answer

Customers can use the company's track and trace service to know the current whereabouts of their containers.

Question 5

How can customers submit verified gross mass (VGM) information?

Accepted Answer

Customers can submit their VGM information through the company's online booking system.

Hamburg Süd

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About Hamburg Süd

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Frequently Asked Questions about Hamburg Süd

What is the company's focus?

What changes are happening with the brand?

What services does the company offer?

How can customers track their containers?

How can customers submit verified gross mass (VGM) information?

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