Question 1

What is the core product or service offered by the company?

Accepted Answer

The core product offered by the company is a custom ERP (Enterprise Resource Planning) software designed specifically for small and medium-sized manufacturing enterprises (SMEs). The ERP system is designed by industry experts to meet the unique needs of manufacturers.

Question 2

What industries does the company's ERP solution cater to?

Accepted Answer

The company's ERP solution caters to a variety of manufacturing industries, including aerospace and defense, automation, food and bakery equipment, industrial machinery and equipment, job/machine shops, sheet and metal fabrication, mold, tool and die, pressure vessel and tank, and transportation.

Question 3

What key features are included in the company's ERP solution?

Accepted Answer

The key features of the company's ERP solution include engineering and production management, project management, quality control, production planning and scheduling, inventory management, purchasing, production management, AI and automation, financial management, and sales and customer success modules.

Question 4

What kind of support and services does the company provide?

Accepted Answer

The company offers a range of services to support its customers, including implementation assistance, training, manufacturing consulting, and ongoing customer support. The implementation team works closely with the customer's employees to ensure a smooth transition to the new ERP system.

Question 5

What are some examples of the company's successful customer stories?

Accepted Answer

The company has helped hundreds of manufacturers across North America improve their operations and grow their business. Some notable customer success stories include Machitech, an industrial machinery and equipment manufacturer, Marathon Equipment, an equipment manufacturer, and QTG, a rapidly growing tubular solutions manufacturer.

eTHOMAS

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About eTHOMAS

Frequently Asked Questions about eTHOMAS

What is the core product or service offered by the company?

What industries does the company's ERP solution cater to?

What key features are included in the company's ERP solution?

What kind of support and services does the company provide?

What are some examples of the company's successful customer stories?

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