Question 1

How do I qualify for El Paso Health?

Accepted Answer

To qualify for El Paso Health, you must be a resident of El Paso or Hudspeth counties and meet the eligibility requirements for the specific program you are interested in, such as STAR, STAR+PLUS, CHIP, or El Paso Health Medicare Advantage Dual (HMO D-SNP).

Question 2

How do I renew my El Paso Health coverage?

Accepted Answer

To renew your El Paso Health coverage, you will need to contact the HHSC (Health and Human Services Commission) and provide the necessary information to continue your enrollment in the program. The process for renewal may vary depending on the specific program you are enrolled in.

Question 3

What behavioral health services are available through El Paso Health?

Accepted Answer

El Paso Health provides a range of behavioral health services and mental health parity to its members, including access to the FirstCall medical advice infoline and various other mental health resources and support.

Question 4

How can I find a provider or pharmacy in the El Paso Health network?

Accepted Answer

You can use the provider and pharmacy directories on the El Paso Health website to search for in-network providers and pharmacies in your area. These directories are updated regularly to ensure you have access to the information you need.

Question 5

What is the El Paso Health Member Advisory Group?

Accepted Answer

The El Paso Health Member Advisory Group is a group of members who provide feedback and input to the health plan on issues that are important to the community. This group helps to ensure that El Paso Health is responsive to the needs of its members.

El Paso Health

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Frequently Asked Questions about El Paso Health

How do I qualify for El Paso Health?

How do I renew my El Paso Health coverage?

What behavioral health services are available through El Paso Health?

How can I find a provider or pharmacy in the El Paso Health network?

What is the El Paso Health Member Advisory Group?

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