Question 1

What services does Direct Financial offer?

Accepted Answer

Direct Financial offers a variety of financial services, including personal accounts (checking, savings, money market, and IRAs), loans (car, credit card, personal, recreational vehicle, mortgage, and home equity), investment services and retirement planning, insurance services, and financial education and wellness resources.

Question 2

How can I become a member of Direct Financial?

Accepted Answer

To become a member of Direct Financial, you can visit the "Become a Member" section of their website or contact the credit union directly. Membership is typically open to individuals who live, work, worship, or attend school in the Detroit area.

Question 3

What should I expect during the upcoming digital banking transition?

Accepted Answer

Direct Financial is currently finalizing a new digital banking platform as part of their systems integration. During this transition, the existing digital banking services will be temporarily unavailable. The credit union will email customers once the new platform is live, and they can expect to explore the new features and functionality at that time.

Question 4

What financial education and wellness resources are available from Direct Financial?

Accepted Answer

Direct Financial offers a range of financial education and wellness resources, including webinars, financial calculators, a video and audio library, and the Zogo financial wellness program powered by Enrich. These resources are designed to help customers improve their financial literacy and achieve their financial goals.

Direct Financial

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What services does Direct Financial offer?

How can I become a member of Direct Financial?

What should I expect during the upcoming digital banking transition?

What financial education and wellness resources are available from Direct Financial?

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