Question 1

What is Atlantic City Electric doing to help customers with high winter bills?

Accepted Answer

Atlantic City Electric understands that factors like extreme cold, increased usage, and cost of energy may result in higher bills this winter. To help customers, the company is waiving late payment fees and suspending physical disconnections for nonpayment through March. They are also waiving deposits for disconnected customers who are seeking to restore service.

Question 2

How can customers manage their bills and access assistance?

Accepted Answer

Customers concerned about a high bill can visit atlanticcityelectric.com/billsupport for information about payment arrangements, due date extensions, budget billing, and energy assistance resources for eligible customers. The company is committed to helping customers find the best solutions for their needs.

Question 3

What updates have been made to Atlantic City Electric's website?

Accepted Answer

Atlantic City Electric has made some updates to their website, making it easier for customers to find the information they need. The same information is still available, but the website has been reorganized to improve the user experience.

Question 4

How can customers start, move, or stop their Atlantic City Electric service?

Accepted Answer

Customers can manage their Atlantic City Electric service online, including starting, moving, or stopping their service. This can be done conveniently through the company's website, without the need for a phone call.

Question 5

What should customers be aware of regarding potential scams?

Accepted Answer

Atlantic City Electric wants to warn customers that they will never ask them to pay their bill using cash app, Zelle, or Venmo. Customers should be wary of any such requests and report any potential scams to the company.

Atlantic City Electric (Cape May Court House)

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About Atlantic City Electric (Cape May Court House)

Frequently Asked Questions about Atlantic City Electric (Cape May Court House)

What is Atlantic City Electric doing to help customers with high winter bills?

How can customers manage their bills and access assistance?

What updates have been made to Atlantic City Electric's website?

How can customers start, move, or stop their Atlantic City Electric service?

What should customers be aware of regarding potential scams?

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