Question 1

How quickly does the company respond to emergencies?

Accepted Answer

The company responds immediately when called, dispatching a skilled technician to the property to perform a full assessment and begin mitigation procedures to minimize the damage to the home and belongings.

Question 2

How does the company help after fire and smoke damage?

Accepted Answer

In addition to water damage, the company also provides services for fire and smoke damage, including contents pack-out/pack-back, smoke damage cleaning, soot damage restoration, and professional deodorization.

Question 3

What is the company's approach to mold remediation?

Accepted Answer

For mold remediation, the company's process includes containment of the mold-affected area, demolition and removal of materials, HEPA air filtration and vacuuming, and other measures to stop the damage and help the customer get back to their normal life.

1st Response Restoration

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About 1st Response Restoration

Frequently Asked Questions about 1st Response Restoration

How quickly does the company respond to emergencies?

How does the company help after fire and smoke damage?

What is the company's approach to mold remediation?

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