Question 1

What is the Ziwi difference?

Accepted Answer

The Ziwi difference is our commitment to creating high-quality, nutritious pet food using only the best ingredients from New Zealand. We carefully select our farms, farmers, and fisheries to ensure the highest standards of animal welfare and sustainability.

Question 2

How does Ziwi's air-drying technology work?

Accepted Answer

Ziwi's Z-TwinTech air-drying technology gently removes moisture from the raw ingredients while preserving their natural enzymes, vitamins, and minerals. This process results in a concentrated, nutrient-dense pet food that is easy to digest and packed with essential nutrients.

Question 3

What makes Ziwi's recipes unique?

Accepted Answer

Ziwi's recipes are crafted using a meticulous blending process that incorporates high-quality proteins, organs, and bone from our carefully selected farms and fisheries. We also use our Z-MicroSteam technology to gently cook the ingredients, ensuring maximum nutrient retention.

Question 4

What is Ziwi's policy on damaged or lost items?

Accepted Answer

Without package protection, Ziwi is not liable for lost, damaged, or stolen items. Only the initial subscription order is insured; subsequent orders are excluded. If you experience any issues with your order, please contact our customer service team for assistance.

Ziwi

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About Ziwi

Frequently Asked Questions about Ziwi

What is the Ziwi difference?

How does Ziwi's air-drying technology work?

What makes Ziwi's recipes unique?

What is Ziwi's policy on damaged or lost items?

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