Question 1

What services does xtDirect offer?

Accepted Answer

xtDirect offers a range of business process outsourcing services, including Call Center Outsourcing, BPO, CCaaS (Contact Center as a Service), full-service call center outsourcing, business process and QA outsourcing, call center consulting solutions, unified hosted communications, and mass notifications.

Question 2

What is CCaaS (Contact Center as a Service)?

Accepted Answer

CCaaS is a cloud-based contact center solution that allows businesses to outsource their contact center operations. xtDirect's CCaaS service provides an integrated platform for managing customer interactions, including voice, email, chat, and social media, without the need for on-premises equipment.

Question 3

What is xtDirect's expertise?

Accepted Answer

xtDirect has been providing business process outsourcing services since

Question 4

What is xtDirect's Unified Hosted Communications solution?

Accepted Answer

xtDirect's Unified Hosted Communications (UHC) service integrates business telephony, messaging, video, and collaboration in a simple-to-use interface, allowing users to stay connected anywhere from any device.

Question 5

What is xtDirect's Mass Notifications solution?

Accepted Answer

xtDirect's Mass Notifications system is a solution that enables businesses to quickly and efficiently communicate with employees, customers, and other stakeholders during emergencies or other important events.

xtDirect LLC

Company Overview

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About xtDirect LLC

Frequently Asked Questions about xtDirect LLC

What services does xtDirect offer?

What is CCaaS (Contact Center as a Service)?

What is xtDirect's expertise?

What is xtDirect's Unified Hosted Communications solution?

What is xtDirect's Mass Notifications solution?

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