Question 1

What do I do if I can't find the site I'm looking for?

Accepted Answer

If you're unable to find the site you were looking for, it's possible that the domain is successfully pointed to WP Engine, but has not yet been configured for an account on their platform. If you've just signed up, your account may still be in the process of being created. You can try checking if you've added the domain to your install and if the DNS is pointed to the correct IP address or CNAME. If you've completed these steps and still need assistance, please contact WP Engine, and they'll be happy to help get your site up and running.

Question 2

How do I point my domain to the correct IP address or CNAME?

Accepted Answer

To point your domain to the correct IP address or CNAME, you'll need to update your DNS settings. This can typically be done through your domain registrar's website or control panel. Once you've made the necessary changes, it may take some time for the DNS updates to propagate across the internet. If you're unsure of the correct IP address or CNAME to use, you can contact WP Engine for assistance.

Question 3

How do I add my domain to my WP Engine install?

Accepted Answer

To add your domain to your WP Engine install, you'll need to log in to your WP Engine account and navigate to the "Domains" section. From there, you can add your domain and associate it with your existing install. If you've already pointed your DNS to WP Engine, the process should be straightforward. If you have any issues, you can contact WP Engine's support team for guidance.

Question 4

How long does it take to create a new WP Engine account?

Accepted Answer

The time it takes to create a new WP Engine account can vary, but it's typically a quick process. If you've just signed up and are still unable to access your site, it's likely that your account is still being created. WP Engine aims to have new accounts set up as soon as possible, but if you're still experiencing issues after a day or two, you can reach out to their support team for an update.

Question 5

What should I do if I need more help?

Accepted Answer

If you've followed the steps above and are still having trouble getting your site up and running, the best thing to do is to contact WP Engine's support team. They have a team of knowledgeable experts who can help troubleshoot your specific issue and provide personalized guidance to get your site live as quickly as possible. You can reach out to them through their website or by phone, and they'll be happy to assist you.

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Wisconsin Institute of Functional Medicine

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Frequently Asked Questions about Wisconsin Institute of Functional Medicine

What do I do if I can't find the site I'm looking for?

How do I point my domain to the correct IP address or CNAME?

How do I add my domain to my WP Engine install?

How long does it take to create a new WP Engine account?

What should I do if I need more help?

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