Question 1

How does the company work with customers to design the perfect rig?

Accepted Answer

The company's goal is to build a partnership with customers, combining their manufacturing expertise with the customer's operational knowledge. This collaborative approach has led to improvements such as automated walkways and adjustable tubing boards to meet the specific needs of each customer.

Question 2

What brake and clutch options does the company offer?

Accepted Answer

The company provides several brake options, including all-disc brakes and band brakes with hydromatic assists. For clutches, they offer the Watson Hopper clutch, Carlson clutch, and Twin Disc clutch for the Watson Corsair rig.

Question 3

How has the company stayed at the forefront of power technology?

Accepted Answer

The company has partnered with leading manufacturers like Allison, Cummins, and MTU to bring the most advanced engine and transmission technology to the well servicing industry. They were early adopters of electronic transmission upgrades.

Question 4

What is the company's focus on customer service and satisfaction?

Accepted Answer

The company's goal is for each rig they deliver to go straight to work, emphasizing their focus on superior design and quality to meet the needs of their customers. They strive to build a collaborative partnership with customers to ensure the rig is ideal for their operational requirements.

Watson Hopper

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About Watson Hopper

Frequently Asked Questions about Watson Hopper

How does the company work with customers to design the perfect rig?

What brake and clutch options does the company offer?

How has the company stayed at the forefront of power technology?

What is the company's focus on customer service and satisfaction?