Question 1

Can I use my current browser to access the website?

Accepted Answer

Some website features may not work in Internet Explorer. It's recommended to use a modern browser for the best experience.

Question 2

How do I save time when visiting a clinic?

Accepted Answer

You can use the "Save a Spot" feature to select a time slot and complete your registration in advance. This is not a formal appointment, and you may still experience a wait depending on the clinic's volume and urgent needs.

Question 3

What types of services does the company offer?

Accepted Answer

The company provides urgent care services for non-life-threatening illnesses and injuries. Patients can walk in or reserve a spot online prior to arrival.

Question 4

How do I schedule a video visit?

Accepted Answer

VelocityCare offers on-demand video visits through the Carilion Now app. MyChart users can also call to schedule an urgent care video visit with a VelocityCare provider.

Question 5

Is there a cost for using the Lyft service to get to the clinic?

Accepted Answer

VelocityCare does not pay or reimburse expenses if you use the Lyft service to get to one of their facilities. It is a third-party service provided for your convenience.

VelocityCare - Blacksburg

Company Overview

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About VelocityCare - Blacksburg

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Frequently Asked Questions about VelocityCare - Blacksburg

Can I use my current browser to access the website?

How do I save time when visiting a clinic?

What types of services does the company offer?

How do I schedule a video visit?

Is there a cost for using the Lyft service to get to the clinic?

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