Question 1

What is the company's mission?

Accepted Answer

The goal of Towne Center Auto Repair is to provide their customers with the best automotive service in Virginia Beach, VA. They aim to do this in an honest, organized, and efficient work environment with people dedicated to excellence and integrity. Their success in this goal allows them to earn their customers' trust and loyalty, enrich the lives of their employees, support the purposes of their community, and be a leader in the automotive repair industry.

Question 2

What is the company's pledge to its customers?

Accepted Answer

Towne Center Auto Repair's pledge to its customers includes solving the problems they face with their vehicles, selling only honest repairs and services, performing high-quality repairs done right the first time, completing repairs and services in a timely fashion, recommending necessary services, repairs, and maintenance to keep the vehicle reliable, safe, and efficient, using high-quality parts that meet or exceed the vehicle manufacturer's recommendations, and keeping in good contact with the customer throughout the repair process.

Question 3

What kind of parts and products does Towne Center Auto Repair use?

Accepted Answer

Towne Center Auto Repair uses quality parts and products at below-average prices. They recommend parts that meet or exceed the vehicle manufacturer's recommendations to ensure the repairs are done right and the vehicle remains reliable, safe, and efficient.

Question 4

What makes Towne Center Auto Repair different from other auto repair shops?

Accepted Answer

Towne Center Auto Repair is dedicated to providing an honest, organized, and efficient work environment with certified and professional automotive technicians. They focus on performing extensive diagnostic work before and after each job to ensure the problem is fixed the first time and fixed for good, rather than just replacing parts. Their goal is to earn the trust and loyalty of their customers through their commitment to excellence and integrity.

Towne Center Auto Repair

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About Towne Center Auto Repair

Frequently Asked Questions about Towne Center Auto Repair

What is the company's mission?

What is the company's pledge to its customers?

What kind of parts and products does Towne Center Auto Repair use?

What makes Towne Center Auto Repair different from other auto repair shops?

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