Question 1

What products does the company offer?

Accepted Answer

The company offers a variety of creative and fun cookie decorating supplies, including cookie cutters, sprinkles, and stencils, all made in the USA. They also provide easy recipes and tutorials from their experts, catering to both professionals and beginners.

Question 2

Does the company ship internationally?

Accepted Answer

Yes, the company ships to a number of countries, including Australia, Canada, and New Zealand, in addition to the United States. Customers can select their preferred country and currency during the checkout process.

Question 3

What payment methods are accepted?

Accepted Answer

The company accepts a variety of payment methods, including credit cards and PayPal. Customers can also take advantage of the Countess Rewards program to earn points and redeem them for future purchases.

Question 4

Does the company offer any tutorials or resources for customers?

Accepted Answer

Yes, the company provides easy recipes and tutorials from their experts, making it easy for both professionals and beginners to create beautiful, creative cookie designs.

Question 5

What is the company's return policy?

Accepted Answer

The company has a straightforward return policy, allowing customers to return items for a full refund within a specified time frame. Customers can find more information about the return policy on the company's website.

The Cookie Countess

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About The Cookie Countess

Frequently Asked Questions about The Cookie Countess

What products does the company offer?

Does the company ship internationally?

What payment methods are accepted?

Does the company offer any tutorials or resources for customers?

What is the company's return policy?

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