Question 1

What services does KTS provide?

Accepted Answer

KTS specializes in providing high-quality IT services to small and medium-sized businesses in Louisville, KY and the surrounding area. Their services include installation, configuration, and support of networks, internet equipment, voice over IP telephone systems, and door access controls and video surveillance equipment. They also offer remote monitoring and management services, virus removal, system recovery, and software installation, configuration, and maintenance.

Question 2

What makes KTS different from other IT support companies?

Accepted Answer

KTS is committed to delivering exceptional support to their clients. Many of their clients have been with them for years, which speaks to the high level of service and satisfaction they provide. The co-owners, Jeffrey Rye and Steve Burns, are deeply invested in ensuring their clients receive the best possible support.

Question 3

Do I need an in-house IT department if I work with KTS?

Accepted Answer

No, KTS understands that small and medium-sized businesses may not have the budget or need for an in-house IT department. That's where KTS comes in – they can handle all of your IT needs, whether it's resolving issues with your existing systems or collaborating with you to design, install, and maintain the optimal system for your business.

Question 4

Who are the key members of the KTS team?

Accepted Answer

The primary technicians and co-owners of KTS are Jeffrey Rye and Steve Burns, who are deeply committed to delivering exceptional support to their clients. The KTS team also includes Kimberly Rye as the office manager, and junior technicians Stephanie Estel, Brendan Short, and Eric Brian.

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Kentuckiana Technology Solutions

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What services does KTS provide?

What makes KTS different from other IT support companies?

Do I need an in-house IT department if I work with KTS?

Who are the key members of the KTS team?

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