Question 1

Why am I seeing a message about being a bot?

Accepted Answer

There are a few reasons why you might see a message about being a bot while browsing our website. This can happen if you've disabled JavaScript in your web browser, you're moving through the website very quickly, you've disabled cookies, or you have a third-party browser plugin that is preventing JavaScript from running. To regain access, please ensure that cookies and JavaScript are enabled before reloading the page.

Question 2

How do I enable cookies and JavaScript?

Accepted Answer

To enable cookies and JavaScript in your web browser, you can follow these steps:
- For cookies: Check your browser's settings or preferences and ensure that cookies are enabled.
- For JavaScript: Again, check your browser's settings or preferences and ensure that JavaScript is enabled.
Once you've made these changes, try reloading the page to regain access.

Question 3

What is the purpose of the message I'm seeing?

Accepted Answer

The message you're seeing is displayed as a precautionary measure to ensure the integrity of our website. We want to make sure that all users are legitimate and not attempting to access the site in an automated or harmful way. By requiring cookies and JavaScript, we can verify that you are a real user and allow you to continue browsing.

Question 4

Can I still use the website if I have certain browser plugins installed?

Accepted Answer

If you have browser plugins like Ghostery or NoScript installed, they may be interfering with the website's JavaScript and causing the bot message to appear. In this case, you can try temporarily disabling or whitelisting those plugins to see if that resolves the issue. Alternatively, you can access the site from a different browser or device.

Question 5

Where can I find more information about this issue?

Accepted Answer

If you're still having trouble accessing the website after enabling cookies and JavaScript, you can check our support article for additional information. The support article provides more details on the bot detection process and offers troubleshooting steps to help you regain access. You can also contact our customer support team if you need further assistance.

Swanston Equipment

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About Swanston Equipment

Frequently Asked Questions about Swanston Equipment

Why am I seeing a message about being a bot?

How do I enable cookies and JavaScript?

What is the purpose of the message I'm seeing?

Can I still use the website if I have certain browser plugins installed?

Where can I find more information about this issue?

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