Question 1

What is Jordan Basin Improvement District?

Accepted Answer

Jordan Basin Improvement District is a utility district that provides water reclamation and sewer services to the local community. They were previously known as South Valley Sewer District before changing their name.

Question 2

What should I do if I experience a sewer backup?

Accepted Answer

If the sewer backup is in the district's main sewer line, Jordan Basin Improvement District will fix the issue as quickly as possible and keep you informed. If the problem is with the private line connecting your house to the district's main, you will need to get it fixed yourself, as the district is not allowed to work on private property.

Question 3

How can I tell if a sewer problem is in my house or in the public sewer main?

Accepted Answer

Generally, if the problem is within your house, it is likely an issue with your private plumbing. If the problem is in the public sewer main, you may experience issues throughout the neighborhood.

Question 4

What should I avoid flushing down the toilet?

Accepted Answer

Items such as napkins, paper towels, and flushable wipes should not be flushed down the toilet, as they do not dissolve like toilet paper and can cause blockages in the sewer lines, leading to costly backups.

Question 5

What services does Jordan Basin Improvement District provide?

Accepted Answer

Jordan Basin Improvement District provides water reclamation and sewer services, including a collection system, a water reclamation facility, and engineering and construction projects. They also offer recreational vehicle (RV) dump services and information on utility fees and bill payment.

South Valley Sewer District Jordan Basin Water Reclamation Facility

Company Overview

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About South Valley Sewer District Jordan Basin Water Reclamation Facility

Frequently Asked Questions about South Valley Sewer District Jordan Basin Water Reclamation Facility

What is Jordan Basin Improvement District?

What should I do if I experience a sewer backup?

How can I tell if a sewer problem is in my house or in the public sewer main?

What should I avoid flushing down the toilet?

What services does Jordan Basin Improvement District provide?

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