Question 1

What is the focus of the company?

Accepted Answer

The company focuses on facilitating sustainable living by sourcing fair-trade, cruelty-free, organic, vegan, and handmade goods locally and from around the world.

Question 2

What can customers expect from the products sold by the company?

Accepted Answer

The products in the company's expertly curated collections are delightful, affordable, and eco-benign, in that order. The company aims to provide authentically impressive and sustainable swaps for everyday items.

Question 3

How can customers shop at the company's store?

Accepted Answer

Customers can visit the company's physical store in San Rafael, California, or they can order a custom gift card from the company's secure Square site and sign up for the Buyers' Club to get storewide discounts, member-only invites to special events, and access to exclusive offers.

Question 4

How can customers get in touch with the company?

Accepted Answer

Customers can contact the company's customer service by emailing customerservice@sustainablexchange.com (remember to use only one 'e' between 'sustainable' and 'exchange').

Sustainable Exchange

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About Sustainable Exchange

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Frequently Asked Questions about Sustainable Exchange

What is the focus of the company?

What can customers expect from the products sold by the company?

How can customers shop at the company's store?

How can customers get in touch with the company?

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