Question 1

What should I do if I can't find the site I'm looking for?

Accepted Answer

If you're unable to find the site you're looking for, it's possible that the domain is successfully pointed to WP Engine, but it's not yet configured for an account on their platform. If you've recently signed up, your account may still be in the process of being created. Make sure you've added the domain to your install and that the DNS is pointed to the correct IP address or CNAME. If you've completed these steps and are still having issues, please contact WP Engine for further assistance.

Question 2

How long does it take to set up a new account?

Accepted Answer

If you've just signed up for a WP Engine account, it's likely that your account is still in the process of being created. WP Engine works quickly to set up new accounts, but the exact timeframe can vary. If you're unsure about the status of your account, please contact their support team for more information.

Question 3

How do I add a domain to my WP Engine install?

Accepted Answer

To add a domain to your WP Engine install, you'll need to follow the steps provided in your WP Engine dashboard. This typically involves updating your domain's DNS settings to point to the correct IP address or CNAME provided by WP Engine. If you need help with this process, don't hesitate to reach out to WP Engine's support team.

Question 4

What should I do if my domain is not pointing to the correct IP address?

Accepted Answer

If your domain is not pointing to the correct IP address or CNAME, you'll need to update your domain's DNS settings. You can do this through your domain registrar or through your WP Engine dashboard, depending on how you've set up your domain. If you're unsure about the correct IP address or CNAME, please contact WP Engine's support team for assistance.

Question 5

Who can I contact for help with my WP Engine account?

Accepted Answer

If you're experiencing any issues with your WP Engine account or need help getting your site up and running, you can contact WP Engine's support team. They have a team of knowledgeable experts who can help you troubleshoot and resolve any problems you may be facing.

Soba Asian Kitchen

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Frequently Asked Questions about Soba Asian Kitchen

What should I do if I can't find the site I'm looking for?

How long does it take to set up a new account?

How do I add a domain to my WP Engine install?

What should I do if my domain is not pointing to the correct IP address?

Who can I contact for help with my WP Engine account?