Question 1

What is the company's expertise?

Accepted Answer

The company is well-versed in a variety of operating systems, networks, and databases, and they work with just about any technology that a small business would encounter. They use this expertise to help customers with small to mid-sized projects.

Question 2

How can outsourcing IT management to SmartLink Charlotte benefit a business?

Accepted Answer

Many companies find that constant IT maintenance eats into their budget for new technology. By outsourcing IT management to SmartLink Charlotte, businesses can focus on running their core operations while the company handles their IT needs.

Question 3

What is the company's approach to customer service?

Accepted Answer

SmartLink Charlotte's goal is to provide a tailored experience that meets the specific needs of each customer. They pride themselves on providing professional customer service, regardless of the customer's budget, and guarantee satisfaction with their work.

Question 4

How can customers receive remote support from SmartLink Charlotte?

Accepted Answer

Customers can click on the link provided on the website to download Splashtop SOS, which allows the company to remotely control the customer's computer to assist in solving their issue.

SMARTLINK CHARLOTTE MANAGED IT SUPPORT & SERVICES LLC

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About SMARTLINK CHARLOTTE MANAGED IT SUPPORT & SERVICES LLC

Frequently Asked Questions about SMARTLINK CHARLOTTE MANAGED IT SUPPORT & SERVICES LLC

What is the company's expertise?

How can outsourcing IT management to SmartLink Charlotte benefit a business?

What is the company's approach to customer service?

How can customers receive remote support from SmartLink Charlotte?

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