Question 1

What is the potential cause of the error?

Accepted Answer

The potential cause of the error is that the origin server might be down or the Sucuri firewall is blocking the connection to the origin server.

Question 2

What should users do if they encounter this error?

Accepted Answer

If users are just visiting the site, they should wait a few minutes and try again, as the issue should be resolved soon. If the user owns the website, they should verify with their hosting company that the server is up and running and that the hosting company has the Sucuri firewall IPs whitelisted.

Question 3

How can users get assistance if the problem persists?

Accepted Answer

If the problem persists, users should open a support ticket on the Sucuri support page (https://support.sucuri.net) and the Sucuri team will assist with troubleshooting the issue.

Question 4

What is the server ID associated with the error?

Accepted Answer

The server ID associated with the error is

Sitka Rock Suites

Company Overview

Company Name

Address

Website

Phone

Approx. Annual Revenue

About Sitka Rock Suites

Frequently Asked Questions about Sitka Rock Suites

What is the potential cause of the error?

What should users do if they encounter this error?

How can users get assistance if the problem persists?

What is the server ID associated with the error?