Question 1

What services does Foundever offer?

Accepted Answer

Foundever blends human expertise with AI-driven capabilities to provide brands with comprehensive CX outsourcing services and solutions, including contact center services, back-office support, collections, trust and safety, customer care, sales and retention, and technical support.

Question 2

What are some of Foundever's featured solutions?

Accepted Answer

Foundever's featured solutions include conversational AI, generative AI, unified agent desktop, contact center as a service, intelligent automation, cx analytics, cx strategy and design, experience orchestration, learning and development, and metaverse as a CX channel.

Question 3

What is Foundever's commitment to environmental, social, and governance (ESG)?

Accepted Answer

Foundever is committed to responsible and sustainable business practices, as evidenced by its focus on environmental, social, and governance (ESG) initiatives. This includes efforts to reduce the company's environmental impact, promote diversity and inclusion, and maintain strong corporate governance.

Question 4

What security measures does Foundever have in place for its contact centers?

Accepted Answer

Foundever takes the security of its contact centers very seriously, implementing robust security measures to protect client data and ensure the confidentiality of customer information. This includes physical security measures, as well as advanced cybersecurity protocols and compliance with industry standards.

Sitel

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What services does Foundever offer?

What are some of Foundever's featured solutions?

What is Foundever's commitment to environmental, social, and governance (ESG)?

What security measures does Foundever have in place for its contact centers?

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