Question 1

What is the company's policy on returns and refunds?

Accepted Answer

When purchasing furniture or decor from SimplyMidKC, the customer acknowledges that they have read, understood, and agreed to the company's policies, which include varying degrees of wear on vintage pieces due to their age.

Question 2

What is included in the shipping service?

Accepted Answer

The company arranges shipping on all orders as a courtesy to its customers, using a network of reputable independent transporters. The shipping quote includes first-floor delivery into the customer's home or space, but does not cover stairs, elevators, or unique delivery needs.

Question 3

What if I have additional questions or requirements?

Accepted Answer

Customers are encouraged to contact the company prior to their purchase if they would like to receive a shipping quote or have any additional questions or unique delivery requirements. The company is happy to assist customers and provide a personalized service.

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What is the company's policy on returns and refunds?

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What if I have additional questions or requirements?

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