Question 1

What services does the company offer?

Accepted Answer

The company offers a wide range of services, including residential and commercial electric rates, net metering, billing information, smart meter upgrades, wiring and work requests, zero-interest loans, rebates and incentives, electric vehicle (EV) rebates, appliances, heat pumps, solar and net-metering, yard equipment, battery storage, home energy audits, and renewable energy programs.

Question 2

How can customers manage their accounts?

Accepted Answer

Customers can manage their accounts using the company's SmartHub platform, which allows them to access their account information, pay bills, and manage their energy usage from anywhere, at any time.

Question 3

What energy efficiency and renewable energy programs are available?

Accepted Answer

The company offers a variety of energy efficiency and renewable energy programs, including rebates for heat pumps, solar installations, and electric vehicles. They also have a renewable energy program that allows customers to purchase renewable energy credits.

Question 4

How can customers contact the company for assistance?

Accepted Answer

Customers can contact the company through a variety of channels, including a live TV stream, phone support, email, and online resources such as how-to videos and user guides. The company also has a remote support team available to assist customers.

Question 5

What community programs and initiatives does the company support?

Accepted Answer

The company is committed to supporting its local community, and offers programs such as low-income assistance, electric heat assistance, and a scholarship program. They also have a sustainability report and an environmental justice resolution, and support community solar projects.

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Shrewsbury Electric and Cable Operations

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Frequently Asked Questions about Shrewsbury Electric and Cable Operations

What services does the company offer?

How can customers manage their accounts?

What energy efficiency and renewable energy programs are available?

How can customers contact the company for assistance?

What community programs and initiatives does the company support?

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