Question 1

What services does the company offer?

Accepted Answer

The company offers a variety of computer repair and IT services, including expert technicians, guaranteed satisfaction, friendly communication, professional and certified technicians, and remote support. They also provide managed security, managed networks, and help with HIPAA, PCI, and software license compliance.

Question 2

What are the company's core values?

Accepted Answer

The company's core values are to provide reliable, friendly, and effective service to their customers. They are locally owned and operated, and prioritize professional and certified technicians.

Question 3

How can customers access the company's remote support services?

Accepted Answer

Customers can access the company's remote support services by downloading the remote support button on the website. This allows them to get their computer fixed without leaving their home or office, as long as they have a high-speed internet connection.

Question 4

Does the company offer on-site services?

Accepted Answer

Yes, the company offers on-site services, including home and office networking, hardware and software installations, and more. They also provide free local pickup and delivery.

Question 5

What is the company's approach to customer service?

Accepted Answer

The company's approach to customer service is to help customers solve their computer problems with courtesy and respect, without using complicated technical language or "geek-speak."

Ripeva, LLC

Company Overview

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About Ripeva, LLC

Frequently Asked Questions about Ripeva, LLC

What services does the company offer?

What are the company's core values?

How can customers access the company's remote support services?

Does the company offer on-site services?

What is the company's approach to customer service?

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