Question 1

What is the company's reputation and approach to serving clients?

Accepted Answer

The company's reputation is their livelihood, and they value service over speed and quality over quantity. The Rich Team delivers unparalleled, one-on-one attention to their clients. Current and past clients often refer their friends and family, which has been the company's primary way of acquiring new clients since the beginning.

Question 2

How long has the company been in business?

Accepted Answer

The company has been in business since the beginning, which is described as "it's been that way from the beginning." They only work on referrals, and their relationships with clients don't end at the closing table.

Question 3

Who are the founders of the company?

Accepted Answer

The founders of the company are Ned and Jordan, who used to sell shoes but now work in real estate. They are long-time D.C. residents, and their family history with the Rich's Shoes business is mentioned.

Question 4

What is the company's client acquisition strategy?

Accepted Answer

The company's client acquisition strategy is based on referrals from current and past clients. They describe how clients tell their friends and family about them, and those friends and family then become new clients, which is how the company "keeps the lights on."

Question 5

How does the company maintain relationships with clients?

Accepted Answer

The company maintains relationships with clients even after the closing table. They state that "once you're with us, you're with us," indicating that their relationships with clients are long-term and not limited to a single transaction.

The Rich Team at Washington Fine Properties

Company Overview

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About The Rich Team at Washington Fine Properties

Frequently Asked Questions about The Rich Team at Washington Fine Properties

What is the company's reputation and approach to serving clients?

How long has the company been in business?

Who are the founders of the company?

What is the company's client acquisition strategy?

How does the company maintain relationships with clients?

Technologies Used