Question 1

Why did I get a message about being a bot?

Accepted Answer

There are a few reasons why you might have received a message about being a bot while browsing our website. This can happen if you have disabled JavaScript in your web browser, you're moving through the website very quickly as a power user, you've disabled cookies in your web browser, or a third-party browser plugin like Ghostery or NoScript is preventing JavaScript from running. You can regain access by ensuring that cookies and JavaScript are enabled before reloading the page.

Question 2

How do I enable cookies and JavaScript?

Accepted Answer

To enable cookies and JavaScript in your web browser, you can follow these steps:
- For cookies, look for the settings or options menu in your browser and enable the option to accept cookies.
- For JavaScript, also look for the settings or options menu in your browser and ensure the option to enable JavaScript is turned on.
Once you've made these changes, try reloading the page and you should be able to access the website normally.

Question 3

What is the purpose of the message about being a bot?

Accepted Answer

The message about being a bot is a security measure put in place to protect our website from automated bots or scripts that could be attempting to access our site in an unauthorized way. By verifying that you are a real user with a properly configured web browser, we can ensure the integrity and security of our website.

Question 4

Can I still access the website if I have certain browser plugins enabled?

Accepted Answer

If you have browser plugins like Ghostery or NoScript enabled, which can prevent JavaScript from running, you may still be able to access the website, but you may encounter issues or be prompted with the bot message. To avoid this, we recommend temporarily disabling those plugins or whitelisting our website while you're visiting.

Question 5

Who can I contact if I'm still having trouble accessing the website?

Accepted Answer

If you're still having trouble accessing the website after enabling cookies and JavaScript, please reach out to our support team. You can find contact information and additional troubleshooting resources in the support article mentioned in the original message.

Renner Equipment

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About Renner Equipment

Frequently Asked Questions about Renner Equipment

Why did I get a message about being a bot?

How do I enable cookies and JavaScript?

What is the purpose of the message about being a bot?

Can I still access the website if I have certain browser plugins enabled?

Who can I contact if I'm still having trouble accessing the website?