Question 1

What services does PTB provide?

Accepted Answer

PTB is a vacuum equipment and repair service provider. They offer rebuilt vacuum equipment built to OEM specifications, as well as repair and refurbishment services for vacuum pumps.

Question 2

How can I get a quote for service or equipment?

Accepted Answer

Customers can request a quote by filling out the online form, which includes fields for their full name, email, company name, phone, address, OEM model, OEM part number, serial number, and any additional specifics. Customers can also upload a file as part of the quote request.

Question 3

What is the process for returning equipment to PTB?

Accepted Answer

PTB has a Return Material Authorization (RMA) process. Customers can fill out the online RMA form with their full name, email, company name, phone, street address, city, OEM model, OEM part number, serial number, and any additional specifics. They can also upload a file as part of the RMA request.

Question 4

Does PTB offer any support or resources for customers?

Accepted Answer

Yes, PTB provides a number of resources for customers, including field-based solutions, white papers, and a preventative maintenance system. They also have an authorized service center and are a MD-Kinney channel partner.

Question 5

How can I stay up to date on PTB's news and events?

Accepted Answer

Customers can stay informed about PTB's company news and trade show appearances by visiting the news section of their website. The site map also provides easy navigation to explore the different parts of PTB's online presence.

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About PTB

Industrial Equipment Companies near Azusa, CA

Frequently Asked Questions about PTB

What services does PTB provide?

How can I get a quote for service or equipment?

What is the process for returning equipment to PTB?

Does PTB offer any support or resources for customers?

How can I stay up to date on PTB's news and events?

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