Question 1

What is the company's philosophy?

Accepted Answer

The company has an "old school" approach, focusing on providing quality service, building relationships with the community, and educating customers rather than just trying to maximize profits. They aim to be honest and caring in their dealings, harking back to a simpler time when a person's word meant something.

Question 2

Why does the company have the name "Old School Roofing and Exteriors"?

Accepted Answer

The name "Old School" refers to the owners' "old souls" and their desire to return to a time when service was more important than profit. They want to be known for providing honest, transparent, and educational services to their customers, rather than just trying to squeeze every dollar out of them.

Question 3

What sets the company apart from its competitors?

Accepted Answer

The company takes the time to educate their customers on the various aspects of home improvement projects, rather than simply telling them to "trust us." They believe that empowering customers with knowledge will help them earn their trust and build lasting relationships, rather than just seeing them as a "number" or "profit margin."

Question 4

What is the company's approach to customer service?

Accepted Answer

The company is committed to providing excellent customer service and building strong relationships within the community. They believe that doing the right thing for their customers and being transparent about the process is more important than maximizing profits. Their goal is to make the customer feel valued and cared for, not just like a source of revenue.

Question 5

What are the company's plans for the future?

Accepted Answer

The company's focus is not on rapid expansion or acquiring a "yacht," but rather on consistently providing high-quality service and building lasting relationships within their local community. They are content with being the "fishing boat" guys, as long as they can continue to do right by their customers and maintain their "old school" values and approach to business.

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Old School Roofing and Exteriors

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Frequently Asked Questions about Old School Roofing and Exteriors

What is the company's philosophy?

Why does the company have the name "Old School Roofing and Exteriors"?

What sets the company apart from its competitors?

What is the company's approach to customer service?

What are the company's plans for the future?

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