Question 1

What services does the company offer?

Accepted Answer

The company offers fingerprinting services for the FBI, ABA, and FINRA. They use Live Scan and Mobile Live Scan technology to provide these services.

Question 2

What should I do if I'm feeling ill on the day of my scheduled appointment?

Accepted Answer

If you are feeling ill on the day of your scheduled appointment, we ask that you do not visit our enrollment center and instead reschedule your appointment for a later date by visiting us online or calling to reschedule.

Question 3

Can I use the mail-in fingerprint card option?

Accepted Answer

Only out of state residents or individuals physically unable to be digitally printed are able to use the mail-in fingerprint card option. You will need to register for the fingerprint card processing service to utilize this option.

Question 4

How can I look up, reschedule, or cancel an existing appointment?

Accepted Answer

To look up, reschedule, or cancel an existing appointment, you can use the registration ID (regid) or the email address used to schedule the appointment.

Question 5

What should I do if my fingerprints are rejected?

Accepted Answer

If your fingerprints are rejected, you can schedule a retake appointment through the company's website or by contacting them.

Identgo

Company Overview

Company Name

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About Identgo

Frequently Asked Questions about Identgo

What services does the company offer?

What should I do if I'm feeling ill on the day of my scheduled appointment?

Can I use the mail-in fingerprint card option?

How can I look up, reschedule, or cancel an existing appointment?

What should I do if my fingerprints are rejected?

Technologies Used