Question 1

when the founder, Emily Nielsen, decided to exercise a buy-out that was offered to 10,000 Bell Canada employees. With the money from the buy-out, she started the company and registered it for $56.00. The vision for the company was to provide independent consulting services in telecom and IT, which they have achieved over the past 25 years.

2. What services does the company offer?

Accepted Answer

The company offers a range of services, including call center consulting, unified communications consulting, telecom and mobility audits, and vendor/carrier management. They help organizations improve their call centers with new technology, better processes, and staff training. They also assist with SIP trunking, cloud transitions, and cost-savings for telecom and mobility services.

Question 2

How has the company stayed relevant over the years?

Accepted Answer

The company has stayed relevant by continuously evolving to meet the changing needs of its clients. They have performed hundreds of assessments, written numerous strategic plans and RFPs, and worked alongside procurement managers to provide guidance in the procurement process. The company recognizes that for a business to stay relevant, it needs to evolve and adapt to the changing landscape.

Question 3

What sets the company apart from its competitors?

Accepted Answer

The company's key differentiator is its proven methodology and the depth of experience its team has in the telecom and IT industries. They have worked with numerous clients and have a deep understanding of the challenges and opportunities that organizations face when it comes to their communication and technology infrastructure.

Question 4

How does the company ensure the success of its clients?

Accepted Answer

The company is dedicated to the success of its clients. They have worked alongside their clients, providing guidance and expertise to help them make informed decisions that have a positive impact on their organization. The company's focus on building strong relationships and delivering tangible results has contributed to their long-term success and the success of their clients.

Question 5

What services does the company offer?

Accepted Answer

The company offers a range of services, including call center consulting, unified communications consulting, telecom and mobility audits, and vendor/carrier management solutions. They help organizations improve their call centers with new technology, better processes, and staff training.

Question 6

when the founder, Emily Nielsen, exercised a buyout offer from Bell Canada and registered the business. In 2024, the company will celebrate its 25th year in business.

3. What is the company's vision?

Accepted Answer

The company's vision is to provide independent consulting services in telecom and IT. They have achieved this goal by performing hundreds of assessments, writing numerous strategic plans and RFPs for their clients, and working alongside procurement managers to provide guidance in the procurement process.

Question 7

How has the company helped its clients?

Accepted Answer

The company has helped its clients by making a significant impact on their lives through good buying decisions. They have worked alongside procurement managers and provided guidance in the procurement process for contract awards.

Question 8

What is the company's software solution?

Accepted Answer

The company offers a simple software solution for better vendor/carrier management of clients' voice, data, and mobility contracts. This solution provides a better way to manage these services and contracts.

Nielsen IT Consulting Inc

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