Question 1

What do customers say about New Climate Heating & Cooling?

Accepted Answer

Customers have provided very positive feedback about New Climate Heating & Cooling. One customer, Mary Anne N., said they were "very pleased with the quality of the work and the communication with Kirk." Another customer, Brooke G., has been using New Climate for years and says they "always come out the same day we call" and that she would "never use another company" and would "highly recommend them."

Question 2

How does New Climate Heating & Cooling handle issues and customer concerns?

Accepted Answer

According to customer testimonials, New Climate Heating & Cooling goes above and beyond to address customer issues and concerns. For example, one customer, Brooke G., mentioned that Kirk called her during his own birthday dinner to walk her through an issue and then came out later that night to fix her air conditioning. Another customer, Mary Anne N., said that Kirk found a solution that other companies said was not an option.

Question 3

What is the company's approach to pricing and costs?

Accepted Answer

Based on the customer testimonials, New Climate Heating & Cooling seems to be transparent and fair with their pricing. One customer, Mary Anne N., said that when the cost of the repair was higher than expected, the company "was willing to work with me on a payment plan." Another customer, Brooke G., said she never feels like the company is "trying to do more than is needed."

Question 4

How responsive is New Climate Heating & Cooling to customer needs?

Accepted Answer

Customers have praised New Climate Heating & Cooling for their responsiveness and promptness. One customer, Mary Anne N., said that Kirk was the "first to call" after she submitted a request through Angie's List. Another customer, Brooke G., mentioned that the company always comes out the same day they call, even during an emergency situation where the technician came out later that night to fix the issue.

New Climate Heating & Cooling

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About New Climate Heating & Cooling

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Frequently Asked Questions about New Climate Heating & Cooling

What do customers say about New Climate Heating & Cooling?

How does New Climate Heating & Cooling handle issues and customer concerns?

What is the company's approach to pricing and costs?

How responsive is New Climate Heating & Cooling to customer needs?

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