Question 1

What is required to set up Mountain Beam's internet service?

Accepted Answer

To set up Mountain Beam's internet service, customers need to have a direct line of sight to one of the company's nearby towers. Some tree clearing or a mast might be needed. The company provides step-by-step installation and setup videos and PDFs to guide customers through the process.

Question 2

What are the key features of Mountain Beam's internet service?

Accepted Answer

Mountain Beam's internet service offers no data caps or decrease in speeds, making it ideal for activities like watching, zooming, and gaming. The service is available in the Fairbanks area, with towers located at Ester Dome, Moose Mountain, Birch Hill, Gilmore Trail, Blackberry Dr, Skyflight Ave, and Johansen Expressway.

Question 3

What are the options for customers who need help with the installation?

Accepted Answer

Mountain Beam offers support to customers throughout the installation process. Customers can choose to be comfortable with installing the equipment themselves or request help with the installation. The company also provides resources for customers who are new to the service but have existing equipment.

Mountain Beam

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About Mountain Beam

Frequently Asked Questions about Mountain Beam

What is required to set up Mountain Beam's internet service?

What are the key features of Mountain Beam's internet service?

What are the options for customers who need help with the installation?