Question 1

What is Mortgage Center Title's Customer Service Appreciation Program?

Accepted Answer

Mortgage Center Title has established a Customer Service Appreciation Program to reinforce positive attitudes and a cooperative atmosphere. When customers receive outstanding customer service from an employee, they can email Mortgage Center Title with the employee's name and a description of their positive experience. At the end of each calendar quarter, Mortgage Center Title will randomly choose from all submissions received, and both the employee and the customer who shared their experience will receive an award, such as gift certificates to a restaurant or movie theater.

Question 2

What is Mortgage Center Title's focus?

Accepted Answer

Mortgage Center Title's focus is on providing personal service, fast turnaround times, and competitive rates to help credit unions achieve the goal of becoming their members' primary financial institution.

Question 3

How can customers provide feedback on Mortgage Center Title's service?

Accepted Answer

Customers can provide feedback on Mortgage Center Title's service by emailing the company at customerservice@mortgagecentertitle.com. This feedback is important to Mortgage Center Title, as they aim to identify employees who are providing the highest quality service to their customers.

Mortgage Center Title

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What is Mortgage Center Title's Customer Service Appreciation Program?

What is Mortgage Center Title's focus?

How can customers provide feedback on Mortgage Center Title's service?

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