Question 1

What services does the company offer?

Accepted Answer

The company offers a wide range of services, including managed services, online backup, data recovery, network security, computer repair, network and phone wiring, and VoIP phone service. They can also help with remote support, installing and configuring peer-to-peer small networks, protecting and recovering critical data, and setting up secure small business networks.

Question 2

How can the company help with remote work?

Accepted Answer

The company's RemotePC service allows customers to access their PC, Mac, or Linux machines from any device, anytime, anywhere. This enables customers to easily manage their files, transfer data, and print documents remotely, even from mapped drives. The service also allows for temporary access for an associate to collaborate on documents in real-time.

Question 3

What are some of the company's areas of expertise?

Accepted Answer

The company specializes in connecting customers to email and the internet safely and securely, installing and configuring peer-to-peer small networks, repairing and replacing hardware, protecting and recovering critical data, configuring protected home networks, and stopping disruptive activities like spyware and adware. They also provide advice on future technology solutions for businesses of all types.

Question 4

What is the company's approach to customer service?

Accepted Answer

The company's customers claim success because of their superior service, high standards, and quality results. The company aims to help its customers navigate today's electronic universe, manage critical data, reduce downtime, and cut costs through their expertise and dedication to customer satisfaction.

Minnesota Information Technology Services

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About Minnesota Information Technology Services

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Frequently Asked Questions about Minnesota Information Technology Services

What services does the company offer?

How can the company help with remote work?

What are some of the company's areas of expertise?

What is the company's approach to customer service?

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