Question 1

What is MSD's mission, vision, and core values?

Accepted Answer

MSD's mission is to protect public health and the environment. Our vision is to be a recognized leader in the water industry, providing exceptional service to our community. Our core values include integrity, innovation, community, and environmental stewardship.

Question 2

What services does MSD provide?

Accepted Answer

MSD provides stormwater/drainage, wastewater treatment, flood protection, and floodplain management services. We also offer water quality infrastructure plans, education programs, and community outreach initiatives.

Question 3

What customer assistance programs does MSD offer?

Accepted Answer

MSD offers several customer assistance programs, including the Emergency Wastewater Rate Assistance Program and the Senior Citizen Discount Program, to help customers who are facing financial challenges.

Question 4

How can businesses and suppliers work with MSD?

Accepted Answer

MSD has procurement and engineering opportunities for businesses, as well as a Supplier Diversity Program and a Small Business Enterprise (SBE) Program to support diverse suppliers and small businesses.

Question 5

What is MSD's approach to sustainability and the environment?

Accepted Answer

MSD is committed to environmental stewardship, as evidenced by our one water partnership, regionalization initiative, and educational programs. We also work to protect water quality, manage stormwater, and eliminate sewer overflows to minimize our impact on the environment.

Location	Google category	Reviews	Status
700 W Liberty St, Louisville, KYprimary	—	2.3 (67)	Claimed
5512 Hitt Ln, Louisville, KY	—	—	Claimed
Derek R. Guthrie Waste Water Treatment Plant	—	4.0 (4)	Claimed
1100 Blue Heron Rd, Louisville, KY	—	1.0 (1)	Claimed

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Frequently Asked Questions about Louisville MSD

What is MSD's mission, vision, and core values?

What services does MSD provide?

What customer assistance programs does MSD offer?

How can businesses and suppliers work with MSD?

What is MSD's approach to sustainability and the environment?

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