Question 1

What services does Hawaii Pacific Health offer?

Accepted Answer

Hawaii Pacific Health offers a range of healthcare services, including in-person care, telehealth services, virtual urgent care, and a COVID-19 virtual clinic. Patients can schedule video, phone, or in-person appointments with their primary care physician, as well as manage their health, pay bills, refill prescriptions, and message their doctor through the MyChart® platform.

Question 2

How can I find a primary care physician (PCP)?

Accepted Answer

If you don't have a PCP, you can find one by visiting the website or calling 808-643-4DOC (4362). You can schedule a video, phone, or in-person appointment with your new PCP, even without a MyChart® account.

Question 3

What is the virtual urgent care service?

Accepted Answer

The virtual urgent care service allows you to see a doctor via video on your smartphone, tablet, or computer for a broad range of non-emergency conditions. The service is available daily from 8 a.m. to 8 p.m. You can make an appointment or call 808-824-5237 to access this service.

Question 4

How can I access the COVID-19 virtual clinic?

Accepted Answer

If you are experiencing signs and symptoms of COVID-19, you can talk with a provider by video or phone visit to determine if you need a COVID-19 test. The COVID-19 virtual clinic is open daily from 8 a.m. to 8 p.m., and you can call 808-824-5237 to access this service.

Question 5

What should I do in a medical emergency?

Accepted Answer

In a medical emergency, you should go to the nearest emergency room or call 911 immediately. The website advises against using the virtual services for medical emergencies.

Carney Michael E MD

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What services does Hawaii Pacific Health offer?

How can I find a primary care physician (PCP)?

What is the virtual urgent care service?

How can I access the COVID-19 virtual clinic?

What should I do in a medical emergency?

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