Question 1

What services does Pivotal IT provide?

Accepted Answer

Pivotal IT offers a range of managed IT services and technology support designed to help businesses minimize downtime, increase productivity, and keep their network and data secure. Their services include flat-rate IT plans with unlimited help desk support, backup management, technology consulting, VoIP phone systems, cloud computing, business continuity and disaster recovery, network security, and wireless networking.

Question 2

What is the response time for Pivotal IT's technology support?

Accepted Answer

Pivotal IT provides technology support with a one-hour response time guarantee, along with unlimited access to the help desk included in all of their flat-rate IT plans.

Question 3

How does Pivotal IT help with business continuity and disaster recovery?

Accepted Answer

Pivotal IT offers on-site and off-site data backups as well as comprehensive disaster recovery services to ensure businesses can quickly recover their critical data and systems in the event of an emergency or disaster.

Question 4

What kind of network security does Pivotal IT provide?

Accepted Answer

Pivotal IT offers network security solutions to protect a business's entire network, including a breach protection platform from their partner Breach Secure Now.

Question 5

What other services does Pivotal IT offer beyond managed IT services?

Accepted Answer

In addition to their managed IT services, Pivotal IT also provides technology consulting for projects and staffing, as well as custom-designed wireless networking solutions for businesses.

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Frequently Asked Questions about Pivotal IT

What services does Pivotal IT provide?

What is the response time for Pivotal IT's technology support?

How does Pivotal IT help with business continuity and disaster recovery?

What kind of network security does Pivotal IT provide?

What other services does Pivotal IT offer beyond managed IT services?

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