Question 1

What services does Human IT Helpdesk offer?

Accepted Answer

Human IT Helpdesk offers remote IT services for small businesses and startups, including remote management tools, anti-virus software, email support, live chat support, and Microsoft or Google Cloud management for email and file sharing.

Question 2

Where is Human IT Helpdesk based?

Accepted Answer

Human IT Helpdesk is based in Seattle, Washington, and provides remote IT services to customers across the United States.

Question 3

What is the pricing structure for Human IT Helpdesk's services?

Accepted Answer

Human IT Helpdesk offers simple, affordable pricing with month-to-month service plans. Customers can choose between the Basic Plan and the Pro Plan, with the option to purchase additional live support agent time as needed.

Question 4

How does the remote IT support process work?

Accepted Answer

With Human IT Helpdesk's remote IT services, the company uses its remote management tools and anti-virus software to monitor and maintain the customer's work computers. If an issue is detected, the customer is notified, and a solution is suggested. If the customer cannot resolve the issue through email support or AI chat support, they can purchase live support agent time.

Silo IT Group dba Helpdesk.Live

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Frequently Asked Questions about Silo IT Group dba Helpdesk.Live

What services does Human IT Helpdesk offer?

Where is Human IT Helpdesk based?

What is the pricing structure for Human IT Helpdesk's services?

How does the remote IT support process work?

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