Question 1

What services does The Garage Door Doctor offer?

Accepted Answer

The Garage Door Doctor offers a wide range of services, including new garage door and repair needs, garage door sales, garage door opener sales and installation, and garage door part sales. They service both residential and commercial properties in the Albuquerque and surrounding areas.

Question 2

What is the customer service experience like with The Garage Door Doctor?

Accepted Answer

The Garage Door Doctor is known for its exceptional customer service. The majority of their customers are referrals, which is a testament to the high level of satisfaction they provide. They offer free estimates, no extra charges for evening, weekend, or holiday service, and they aim to address most problems the same day.

Question 3

What is the company's pricing and warranty policy?

Accepted Answer

The Garage Door Doctor is price competitive due to its low overhead. They offer a wide range of pricing on new doors and opener systems, and they provide warranties on new installations that are at least the manufacturers' suggested, with some systems having extended warranties.

Question 4

How responsive is The Garage Door Doctor?

Accepted Answer

The Garage Door Doctor is known for its responsiveness. If a customer calls and reaches voicemail, it's likely because the technician is up on a ladder working, and they will try to call the customer back right away. The company is committed to providing quick and accurate diagnoses and fixes, as they understand the importance of a functioning garage door in safeguarding vehicles and valuables.

Garage Door Doctor

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About Garage Door Doctor

Frequently Asked Questions about Garage Door Doctor

What services does The Garage Door Doctor offer?

What is the customer service experience like with The Garage Door Doctor?

What is the company's pricing and warranty policy?

How responsive is The Garage Door Doctor?

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