Question 1

What solutions does DataCapable offer?

Accepted Answer

DataCapable provides industry-leading software solutions to utilities, including advanced outage maps, threat detection tools, and key accounts portals. These solutions are designed to enhance customer satisfaction by improving operational efficiency, threat detection and response, and outage communication.

Question 2

How does DataCapable's software help utilities improve customer satisfaction?

Accepted Answer

DataCapable's solutions address common utility challenges such as complicated system integration, operational inefficiency, delayed threat detection, and poor outage communication. By streamlining operations, providing rapid threat alerts, and enabling detailed outage updates, DataCapable's software helps utilities exceed customer expectations and improve satisfaction.

Question 3

What are the key features of DataCapable's outage and event mapping software?

Accepted Answer

DataCapable's outage and event mapping software offers a mobile-first design, allowing utilities to easily track and communicate outages. The software provides detailed emergency updates to help facilitate quick and informed decisions, and it enhances transparency and satisfaction through seamless integration with field updates.

Question 4

How does DataCapable's software improve data-driven decision making for utilities?

Accepted Answer

DataCapable's solutions optimize reporting, forecasting, and operations, helping utilities ensure compliance and efficiency. The software also provides detailed data-sharing capabilities, including information about critical infrastructure, community priorities, and support facilities, to enable better coordination with municipalities and emergency services.

Question 5

What are some of the key challenges that DataCapable's solutions are designed to address?

Accepted Answer

DataCapable's solutions are designed to address common utility challenges such as complicated system integration, operational inefficiency and non-compliance, delayed threat detection and response, poor outage communication and customer engagement, and issues with coordinating with municipalities and emergency services.

DataCapable

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About DataCapable

Frequently Asked Questions about DataCapable

What solutions does DataCapable offer?

How does DataCapable's software help utilities improve customer satisfaction?

What are the key features of DataCapable's outage and event mapping software?

How does DataCapable's software improve data-driven decision making for utilities?

What are some of the key challenges that DataCapable's solutions are designed to address?

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