Question 1

What is Core Technology Services (CTS)?

Accepted Answer

CTS provides secure information management and technology services to North Dakota University System students, faculty, staff, and state residents. CTS links academic and business services with the NDUS community, connecting users to the information and educational resources they need to accomplish their goals.

Question 2

What services does CTS offer?

Accepted Answer

CTS offers a wide range of services, including help desk support, campus connection, employee self-service, financial systems, videoconferencing, web conferencing, audioconferencing, Odin library system training, Microsoft training, and more. CTS also provides IT reports, major projects, market analysis, and information security services.

Question 3

Who does CTS serve?

Accepted Answer

CTS serves students, faculty, staff, and state residents of the North Dakota University System (NDUS). CTS is core to the NDUS community, connecting users to the information and educational resources they need.

Question 4

What is the CTS organizational structure?

Accepted Answer

CTS has an organizational chart that outlines its various departments, including the Office of the CIO, Administrative Services, Campus Connection, Enterprise Services, Financial Systems, Human Capital Management Systems, Infrastructure and Operations, and more.

Question 5

Where can I find information about CTS policies and procedures?

Accepted Answer

CTS has clearly defined IT policies and procedures, including a Digital Millennium Copyright Act (DMCA) policy, which can be found on the CTS website. These policies and procedures help ensure the secure and efficient delivery of information management and technology services.

Core Technology Services

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About Core Technology Services

Frequently Asked Questions about Core Technology Services

What is Core Technology Services (CTS)?

What services does CTS offer?

Who does CTS serve?

What is the CTS organizational structure?

Where can I find information about CTS policies and procedures?

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