Question 1

What services does Cool Boats LLC offer?

Accepted Answer

Cool Boats LLC provides marine air conditioning and refrigeration services, including mobile service to vessels along the central and eastern coast of Connecticut, the Connecticut River, and western Rhode Island. They are committed to providing prompt, clean, quality, and friendly customer service.

Question 2

What is the company's mission statement?

Accepted Answer

Cool Boats LLC's mission statement is to provide prompt, clean, quality, and friendly customer service on marine comfort systems, using methods known to be the best practice and in the interest of their customers. They strive to answer and return calls and emails promptly, assess issues over the phone, make recommendations, schedule appointments, keep in contact, trouble-shoot issues, relay options and solutions, perform work in a clean and efficient manner, notify of any problems, promptly invoice, and follow up to ensure customer satisfaction.

Question 3

How can customers request service from Cool Boats LLC?

Accepted Answer

Customers can request service from Cool Boats LLC through their contact and service request form on the website. They also provide a current customer service request form and a warranty service request form.

Question 4

What makes Cool Boats LLC unique?

Accepted Answer

Cool Boats LLC is employee-owned and operated, and they take great pride in the work they perform. They strive to provide a fair assessment of customers' system needs based on their cruising habits, crew's needs, and price point, with the goal of enhancing their customers' cruising experience.

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Cool Boats

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Frequently Asked Questions about Cool Boats

What services does Cool Boats LLC offer?

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How can customers request service from Cool Boats LLC?

What makes Cool Boats LLC unique?

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