Question 1

What services and programs does the company offer?

Accepted Answer

Columbia REA offers a variety of services and programs for its members, including new service and construction, payment options, payment assistance, energy efficiency and solar rebate offers, and community grant and scholarship programs.

Question 2

What is the purpose of the recloser settings update?

Accepted Answer

Columbia REA has set their power protection devices on the most sensitive setting for the fire season. This may cause additional outages as the protection devices will not try to reset without inspection by their linemen. In fire safety mode, automatic service restoration is disabled in some areas.

Question 3

How can customers view their account and make payments?

Accepted Answer

Customers can login to their online account to access their bill and make payments. The website also provides information on how to register for online access if the customer doesn't have an account yet.

Question 4

What information does the company provide about outages and safety?

Accepted Answer

The company has an outage center that provides information about current outages and safety education on topics like wildfire mitigation. They also share news and events related to these topics on their website.

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Columbia REA/Columbia iConnect

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Frequently Asked Questions about Columbia REA/Columbia iConnect

What services and programs does the company offer?

What is the purpose of the recloser settings update?

How can customers view their account and make payments?

What information does the company provide about outages and safety?

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