Question 1

What services does Cloud 23 Technologies provide?

Accepted Answer

Cloud 23 Technologies provides technology advice and brokerage services to businesses at no-cost. They offer services such as unified communications (UCaaS), cloud-based call center platforms (CCaaS), and managed services/IT as a service (ITaaS).

Question 2

How does Cloud 23 Technologies help businesses?

Accepted Answer

Cloud 23 Technologies works for the businesses they serve, not for the suppliers. They get to know the organization and its business goals, then select the technologies that best meet those goals. They also negotiate with vendors on behalf of the business to get better agreements at a lower cost of ownership.

Question 3

What are the benefits of Cloud 23 Technologies' services?

Accepted Answer

Cloud 23 Technologies' services provide businesses with the latest technologies, such as VoIP, mobility, video-conferencing, collaboration, and presence technologies, all working seamlessly in the cloud. Their cloud-based call center platforms offer benefits like IVR, ACD, workforce management, quality monitoring, analytics, and more to improve customer service and increase revenue.

Question 4

How does Cloud 23 Technologies remain unbiased?

Accepted Answer

Cloud 23 Technologies works for the businesses they serve, not the suppliers. They have deep knowledge of the technology landscape, which allows them to forge better agreements at a lower cost of ownership compared to the business going it alone when it comes to vendor negotiations.

Question 5

What is the process of working with Cloud 23 Technologies?

Accepted Answer

The Cloud 23 Technologies team learns about the business's desired direction and plans, then selects the technologies that will best meet the organization's goals. They then introduce the business to the appropriate vendors for review and stay with the business throughout the entire process of service selection, contract discussions, and activation of services.

Cloud 23 Technologies

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Frequently Asked Questions about Cloud 23 Technologies

What services does Cloud 23 Technologies provide?

How does Cloud 23 Technologies help businesses?

What are the benefits of Cloud 23 Technologies' services?

How does Cloud 23 Technologies remain unbiased?

What is the process of working with Cloud 23 Technologies?

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